Foxpress Bookstore UK operates primarily as an e-commerce platform, fulfilling online orders directly through our in-house logistics network and select affiliate partners. Many items, including books and merchandise, are dispatched via Amazon UK and other trusted retail platforms under their respective shipping systems.
Our registered office is at The Future Works, 2 Brunel Way, Slough, Berkshire, SL1 1FQ, while our studio and showroom along Bath Road, Slough support scheduled client visits, consultations, and in-person pickup options where available.
All orders placed directly through FoxpressBookstore.com are processed within 2–5 working days, subject to item availability and payment confirmation. During peak seasons or special releases, dispatch times may extend slightly to ensure quality control.
We ship throughout the United Kingdom and internationally through major courier partners such as Royal Mail, DPD, DHL, and UPS. Customers purchasing affiliate products may receive deliveries managed by Amazon, its subsidiaries, or international distributors.
Estimated delivery timelines:
All parcels are tracked, and customers receive tracking numbers via email once dispatch is confirmed. Delivery times are estimates only and may vary due to customs clearance or courier delays beyond our control.
Foxpress Bookstore UK cannot be held liable for delays, lost parcels, or issues caused by third-party carriers. However, our client care team will assist in tracing and resolving shipping concerns promptly and professionally.
In certain cases, large or high-value items may require signature confirmation upon delivery. Customers are responsible for ensuring accurate shipping information; incorrect or incomplete addresses may result in additional costs or delays.
International customers are responsible for any applicable customs duties, VAT, or import taxes. These are charged by the destination country and cannot be predicted or absorbed by Foxpress.
For customers within the Berkshire area, Foxpress occasionally offers local pickup by appointment at our Bath Road location. Such pickups must be arranged through support@foxpressmedia.com in advance to ensure availability.
We reserve the right to split orders into multiple shipments to optimize logistics. In the event of a stock shortage or supplier delay, clients will be informed immediately and provided with revised delivery options or a refund alternative.
Foxpress continuously evaluates its courier partnerships to ensure cost efficiency, reliability, and sustainability. Packaging materials are sourced responsibly, and where possible, recyclable or eco-friendly materials are used.
Foxpress Bookstore UK maintains a customer-first but responsibility-based returns policy, consistent with UK consumer standards and e-commerce law.
We want all customers, authors, and collectors to be satisfied with their purchases, but we also must uphold reasonable standards that reflect the bespoke and curated nature of our products.
Returns are accepted within 14 days of receipt for items that are unused, undamaged, and in their original packaging. Products showing signs of wear, use, or alteration cannot be returned.
Refunds are processed to the original payment method within 10 working days of inspection and approval. Delivery charges are non-refundable unless the return results from a Foxpress error or defective item.
To initiate a return, please contact support@foxpressmedia.com with your order number, full name, and reason for return. Our team will guide you through the next steps and issue the appropriate return reference.
Items purchased through affiliate partners such as Amazon UK are governed by that platform’s own return and refund policies. Foxpress cannot modify or override the terms of third-party transactions, though we can provide general guidance when needed.
Custom or limited-edition products, signed memorabilia, event-based merchandise, or digital media are non-refundable unless proven defective. This ensures that collectible and exclusive items maintain their value and authenticity.
Customers are responsible for safely packaging return items to prevent transit damage. For high-value items, we recommend tracked and insured delivery.
Foxpress reserves the right to decline returns that do not meet the above conditions. In such cases, the product may be sent back to the customer at their expense.
Should a customer receive a damaged or defective product, they must notify our team within 7 days of delivery, including photographs and a brief description of the issue. Each claim is assessed individually to ensure fair resolution.
Exchanges are available for select items, subject to stock and approval. When an exchange is unavailable, store credit or partial refund options may be offered.
Foxpress Media Group Ltd., trading as Foxpress Bookstore UK, operates transparently and adheres to fair-trade retail standards. We encourage all customers to contact us directly for assistance prior to filing disputes or claims, as most issues can be resolved amicably through our support process.
From orders to shipping to book recommendations, here’s everything you need to know. Browse through our most common questions and find quick answers to help you shop with ease.
Foxpress Bookstore UK is a boutique literary and lifestyle retailer under Foxpress Media Group Ltd (Company No. 16736516). We specialise in curated book collections, fine editions, and author-branded merchandise, blending artistry with publishing expertise. Our platform brings together writers, readers, and creatives who value craftsmanship, storytelling, and design.
Every title and object in our collection is chosen with purpose — from modern literary voices to limited-edition releases and collectible art collaborations.
Our main office and media showroom are located at:
📍 269 Bath Road, Slough, Berkshire, SL1 5PP, United Kingdom.
This is where our creative, publishing, and logistics teams coordinate book curation, author partnerships, and physical dispatches. The location also serves as our point of contact for in-person visits and direct purchases.
Foxpress Bookstore UK has earned recognition for its bespoke curation of children’s literature, with a strong emphasis on pop-up books, interactive titles, and collectible picture editions.
Each children’s book featured under the Foxpress label undergoes a specialised editorial and design process managed by an in-house team that focuses exclusively on early learning, illustration, and tactile reading experiences.
Our distribution model mirrors that of traditional publishing houses, with selected titles positioned for UK retail, school fairs, and international children’s book distributors. We work closely with illustrators, animators, and educators to ensure each release meets both creative and developmental standards.
Beyond children’s literature, Foxpress curates a diverse portfolio of fiction, non-fiction, poetry, art books, and collector’s editions, each chosen for originality, craftsmanship, and cultural value.
Yes. Customers are welcome to make purchases directly at our Bath Road showroom, where select editions and art pieces are available. Visitors may browse featured titles, pre-order upcoming releases, or speak with our customer relations team for curated recommendations.
Yes. Foxpress works with a growing roster of children’s authors and illustrators, supporting their books through marketing, placement, and retail distribution. Titles accepted under this division may receive support through Foxpress’s dedicated Children’s Literature Network, which oversees design, printing, and retail logistics across the UK and select international markets.
Our goal is to ensure that every children’s book — particularly interactive or pop-up editions — reaches its audience through reputable sales channels, independent stores, and curated events.
Yes. Foxpress accepts bulk orders from schools, nurseries, libraries, and educational retailers. We provide special pricing for institutional purchases and can coordinate custom packaging or branding for educational programmes.
To inquire, please email sales@foxpressmedia.com with your organisation’s details and quantity requirements.
Yes. We actively collaborate with authors, illustrators, and creative studios for both traditional and hybrid publishing projects. Pop-up or illustrated books receive special consideration, as they often involve collaborative design and mechanical art expertise.
To submit a manuscript, children’s story, or illustrated concept, please email info@foxpressmedia.com. Include a short author bio, sample pages, and visual materials (if applicable). Submissions are reviewed by our editorial team, and selected works may be invited for feature or distribution.
Foxpress Bookstore UK participates in the Amazon Associates Programme, enabling readers to discover a wider range of carefully selected literary and lifestyle products. These include reading accessories, stationery, creative tools, and books that complement the Foxpress catalogue.
Affiliate items are clearly marked, and checkout occurs directly on Amazon’s secure platform. This partnership allows us to expand access while maintaining our curated aesthetic and global reach.
Foxpress coordinates with specialist paper engineers and fabricators for pop-up and fold-out titles. These books are often produced in limited runs due to their intricate construction. Each project is managed by a dedicated team to ensure the highest quality in design and durability.
Our children’s division functions much like a traditional imprint — evaluating concepts, sourcing illustrators, and managing production from prototype to retail.
Yes. We deliver globally via our network of trusted courier partners. Delivery times vary depending on region and customs regulations. Tracking details are provided once dispatch occurs.
Yes. Local customers may collect pre-ordered books or merchandise by prior arrangement. Orders marked for “pickup” will be held for up to 7 days at our Slough office.
Foxpress frequently organises literary showcases, author spotlights, and art-book exhibitions. Some events feature children’s authors and illustrators, where interactive sessions and creative workshops are hosted for the public. Details of upcoming events are announced through our website and social media channels.
Yes. Foxpress collaborates with brands, institutions, and educational foundations for co-branded campaigns, book fairs, and sponsored reading programmes.
For partnership inquiries, contact partners@foxpressmedia.com.
No. While our core catalogue features Foxpress-published and managed titles, we also curate works from independent authors, boutique imprints, and leading publishing houses that align with our artistic vision.
Yes. Every book sold through Foxpress Bookstore is new, authenticated, and sourced directly from our publishing partners or official distributors.
Yes, provided the item is unused and in its original condition within 14 days of delivery. For affiliate products purchased via Amazon, returns must follow Amazon’s policy.
Yes. We offer personalised gift wrapping, message cards, and keepsake packaging for children’s books and pop-up editions. Gift bundles can also include author merchandise, stationery, or limited art prints.
Yes. Foxpress is currently developing select showcase spaces across London and other UK regions, focusing on literature, art, and education-themed retail pop-ups.
Foxpress merges traditional publishing sensibilities with creative retail presentation. We operate as both a publishing partner and a boutique retailer, ensuring that each book — especially children’s and artistic works — receives marketing support, aesthetic presentation, and long-term brand alignment.
Our emphasis on craftsmanship, storytelling, and visual engagement makes us one of the few UK-based bookstores offering specialised children’s pop-up book curation and multi-channel global distribution under one label.